This article in the ABA Journal discusses law firms that are employing burnout advisors to help guide them when their attorneys are feeling overwhelmed. We applaud efforts to make sure that attorneys are not overwhelmed and are satisfied with their jobs. But what struck me as interesting is that this seems to be an exercise in emotional intelligence, relationship-building, and feedback loops through checking in with colleagues. While the firms in this article have outsourced that task, law firm leaders can also develop their own skills in these areas to gauge how their colleagues are doing and adjust on the fly rather than wait for a check-in. This is not to say that an outside advisor would not also be helpful, but a law firm leader who is in touch with his or her team will have a higher-performing team with less downtime or team members feeling unheard until the advisor comes back. It’s an interesting read that could lead to good conversations in class about the topic.
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