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Leading Change in the Legal Profession: Wake Forest Hosts Symposium


This post is an overdue shout-out to Kenneth Townsend, Director of Leadership and Character in the Professional Schools at Wake Forest University, and his incredible team at Wake Forest School of Law for the fabulous job they did in hosting the Wake Forest Law Review 2023 Spring Symposium: Leading Change in the Legal Profession. Honored to be among the speakers and participants, I want to share some key takeaways.

The symposium was co-sponsored by the Program for Leadership and Character in the Professional Schools, a part of the Wake Forest Program for Leadership and Character. Elevating our leadership language to tie it directly to “character” is brilliant! Discussing aspects of character already permeate our classroom discussion and our Fundamentals of Lawyer Leadership textbook; still, I can and will be more intentional to include references to character formation as an integral part of leadership development.

Kenneth opened the symposium by reminding us of legal education’s challenges, including lack of public trust, poor reputation, lawyers struggling with well-being, disruptions caused by technological advancements, and lack of leadership training. I appreciated his reminder of a book from 30 years ago called The Lost Lawyer: Failing Ideals of the Legal Profession and the 2007 Carnegie Report: Educating Lawyers. Both were pivotal in inspiring my mission to be more intentional about leadership development in law schools these last ten years.

Just a few highlights from the wise words and inspirational messages from the speakers all day long:

During the first panel on experiential education, Holloran Center Fellow Kendall Kerew shared the question posed to Chat GPT: What lawyering cannot be replaced by AI? The answer was:

  1. Empathy and Emotional Intelligence
  2. Creativity and Critical Thinking
  3. Advocacy and Persuasion
  4. Ethics and Professionalism
  5. Client Relationship Management

Not only did we find this result interesting, many others did as well when she shared it in a popular blog post on the Holloran Center’s Professional Identity Formation Blog! Another reason why incorporating more leadership development into our legal education programs is so important!

The experiential learning panel also reminded us that best practices for student learning require us to help our students explore their “why” through self-assessment and self-reflection in order to grow. The professional identity panel followed to encourage us to remember Holloran Center Co-Director Neil Hamilton’s mantra to “meet students where they are they are” in order to guide them through reflection, coach them to develop the competencies expected by legal employers, and model and mentor students toward well-being by aligning professional and personal values. Professor Lisle Baker shared practical and clever tips for incorporating well-being practices into classes. 

In her keynote address, Judge Eleni Roumel, U.S. Court of Federal Claims, encouraged the students to commit to practicing civility, ethical behavior, and serving the public. And the panel of women stressed the importance of building relationships and seeking mentorships that grow organically.

Dean Mark Martin shared his vision for creating a new law school at High Point University that builds on principles found in the Carnegie report but is updated for the impact of technological advances. These were points of current emphasis:

  1. Promote diversity & developing strategies to unite us
  2. Enhancing understanding of new and emerging technology
  3. Reassessing pedagogy
  4.  Increasing experiential education
  5. Improve law student wellbeing
  6. Focus on the unmet legal needs of persons of modest means
  7. Financing legal education

The program ended with a reminder that when we are at our best when our students are at their best, we are:

  • more confident;
  • more competent;  
  • better able to stay committed to values we have internalized; and then
  • better able to serve and help others.

Gatherings such as these always energize and inspire me!!

Many thanks again to all of you working to build a better future by enhancing legal education!

– LEAH

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Handling emotional triggers: preparing our students for the practice of law?

By Liz Fraley

In one of my earliest days teaching, I was in the courtroom grading students as they gave their first-ever opening statement.  Nerves are common in this setting, and so we give feedback on both the structural and performance aspects of the exercise.  The last pair of students took their spots at counsel table, and I instructed the plaintiff’s attorney to proceed with her opening statement.  She stood in the center of the courtroom, spoke three words, and completely broke down.  These were not leaky tears; these were body-wracking sobs.  I confess to being caught unprepared for this.  I could not imagine what about this exercise had her emotionally distraught.  I did know, however, that I could not let her stop; I believed that would irreparably damage her confidence that she could complete the exercise.  I told her to get a drink of water (always a good move) and to continue.  She would get a few lines out and then cry again.  I kept prompting her with statements like “and then what happened” until she completed the exercise. 

After all the other students left the courtroom, she asked to talk to me about what had happened.  I readily agreed since I was mystified. She shared that when she was a first year student, she had attempted suicide.  Thankfully, she had gotten help and was much better.  However, the case packet used for opening statement by the students prior to her exercise involved an insurance dispute over death benefits: had the decedent died accidentally or by suicide? Hearing the previous students give opening statements in a case discussing suicide triggered the emotional response in this student.  I had not dealt with a “trigger” event like this before.  She assured me that having her continue and using calm, measured tones had been the right response for her.  She successfully completed my class and the bar, and happily seems to enjoy a good career.

Triggers present a lawyer-leader challenge, both in law school and in practice.  As fiduciaries, our own personal triggers cannot prevent our putting a client’s interests ahead of our own issues.  We cannot realistically expect a law firm to change its business to adapt to our triggers.  In other words, we cannot be fragile in this profession.  We have a job to do, and we must do it to the best of our abilities.  This certainly puts the onus on us as professionals either to seek the mental health help we need to manage our triggers or to be intentional about the type of practice setting we seek.  A lawyer like my young student probably does not need to work in a field where she would be likely to encounter suicide issues as part of her work.

In the law school setting, training lawyer leaders may require us to provide support and guidance to student who have unresolved trauma.  We do not serve students well by suggesting the world will adapt to their triggers, but we can help them understand both their professional obligations and how their own experiences can actually make them a more empathetic and wiser counselor.  In many settings, client have significant emotional responses to their legal issues:  sadness, anger, despair over the events and their lack of control over difficult and upsetting situations.  Transforming negatives into a positive enhancement for emotional intelligence makes a better lawyer. This type of work in law school also reinforces the internal locus of control skills that are needed for good leaders. 

CHALLENGE:

Identify a situation like mine when a student reacted in an unexpected manner to the discussion.

If you did not engage the student to discuss the situation, consider what possible reasons might have existed.

How might you handle similar situations in the future?

I would also love to hear your thoughts on this subject. Do you agree or disagree with my take on triggers?